Shipping & Returns

SHIPPING POLICY

Shipping Methods

We ship worldwide using major international carriers:

MethodSuitable ForTransit Time (est.)Carriers
ExpressSamples, small orders (<30kg)5-10 business daysDHL, UPS, FedEx
Air FreightMedium orders (30-500kg)8-15 business days[C: confirm]
Sea FreightBulk orders (>500kg)25-60 business days[C: confirm]

Shipping Costs

– Express courier costs are calculated based on package weight, dimensions,
and destination country. You will receive a shipping quote before dispatch.
– Air and sea freight costs are quoted per shipment — contact your sales
representative for an estimate.
– Sample shipping costs are covered by the recipient and refunded on your
first bulk order.

Order Processing

Production lead time is confirmed when you place your order and depends on:
– Product type (standard vs. custom/OEM)
– Order quantity
– Current production schedule

Once your order ships, you will receive a tracking number by email.

Trade Terms

Default trade term: EXW Guangzhou, China.
Other terms (CIF, FOB, DDP) available upon request.

Customs & Duties

Import duties, taxes, and customs clearance fees are the responsibility of
the buyer. Please check your country’s import regulations before ordering.

Questions?

Contact us at [email protected] or +86-13802409616.

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