Frequently Asked Questions

Here you can find the most frequently asked questions.

Q1:What are your main products?

FTTH distribution box, Floor distribution box, Fiber access terminal box, indoor/outdoor fiber optic termination box, PLC Splitter, Fiber Optic Splice Closure, Fiber Optic cable assemblies.

Q2.: May I buy samples from you?

You are welcome to place sample order to test our superior quality and services. We offer a sample free of charge.

Q3.: Can you put my brand name (logo) on these products?

Yes. Our factory accepts to make the logo free for bulk orders.

Q4.: How can I get the quotation quickly?

To send your inquiry with detailed requirements to your mailbox or call us. Our sales engineer will get back to you in 12 hours.

Q5: What’s your best price? Can I negotiate the price?

Based on the quality of our products and the quantity of your estimated.
We would quote the great best matching price all the time.

Q6.: May I know the status of my order?

Yes .The order information and photos at different production stages of your order will be sent to you and keep you upadted in time..

Q7: Can you provide OEM service?

Yes, we can. Please give us your requirements,and our engineer will make the technical datasheet for your further confirmation.

Q8. Do you have distributor in other countries?

We sell our products to customers directly.

Q9. Payment Terms

T/T, Western Union, Paypal are acceptable.

Q10. Shipping & Delivery

We offer various low-cost shipping methods, such as By sea, By air, By rail or By courier services.

Q11: How can you guarantee the delivery time?

To avoid the delay, we have built a complete and professional procedure system from production to the delivery and also have rich experience dealing with emergency.